I think that I purchased a good used car at a fair price. They did have the additional cost of the Brandon Advantage, $1500 worth of things that I didn't need or want in a used car. I do like the Carfax for life! The customer service was very polite and professional and they handled the sale efficiently. I could have done without ESPN yelling at me from the tv while I waited though, it did not make for a hospitable environment.
Harris worked tirelessly and even stayed late to make sure my car could be financed and able for me to take home that day. He also followed up with me in the passing weeks to make sure I was 100% satisfied with my 2017 Passat R-Line
The experience was generally good. We did a prequalification so we had an idea of what to pay on our end. We originally tried to get one of their TDI Sportwagens, the advertised price was $10,820. After they ran the numbers, it was over $14,000 out the door. $3200+ for fees and other service that isn't mentioned on their site. I ended up in a Passat SE TDI that had almost identical mileage for about $2k less. Outside the of crayon smell that plagues most VW's, its a great car. They offer CPO on most of their cars which gives a 2 year unlimited ...
We had a great experience purchasing our family vehicle at Brandon Volkswagen. Chris was personable, real, and not pushy. He listened to us and went to lengths to make sure we were taken care of. Also, the manager Josh was very polite and courteous as he assisted us in the process. We had a great car buying experience! We highly recommend Chris if you are looking for a new vehicle!
I found the car I wanted online. When I got to the dealership it was exactly how they said it would be. They got the details worked out, put me in it and let me drive off that day. They also took my truck as part of the down payment which helped to lessen the burden. The gentleman that did the financing was a big help as well as James. They also filled my tank so I could drive off with a full tank of gas. Oh and I got some delicious cookies from a gentleman in the lobby. Overall ...
The Brandon Volkswagen Team was great! The salesman Kevin was amazing. Thank you for your Assistance with getting transportation for our family.
Aaron, Alex and the staff were more than amazing. Always ready to meet your needs and go the extra mile to make sure you leave satisfied with your purchase. Recommend them 100%!
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