Veron was very helpful and courteous; knowledgeable of the products and service.
Wonderful experience--Austin Mechan was very helpful and knowledgeable! Thanks Brandon VW!!
My first vehicle was a VW Beatle and I had to have the new model. Austin Mechan is by far the best service adviser I've worked with. Highly recommended!
Volkswagen was the first car I learned to drive. I've had dealings with many service departments and Austin Mechan was by far one of the BEST Service Advisors. If you are seeking a professional that deals honestly, ask for Austin.
I recently had my car serviced at Brandon Volkswagen and my service advisor was Austin Mechan. Let me start by saying I’m a woman and in the past other service advisors made me feel pressured and confused about what all services were even being provided, but Austin went into detail about the work that would be done to my car. I left knowing my car was safe and I stayed within my means. I am so happy with my Volkswagen and I will absolutely request Austin to help me with any future concerns or maintenance!
Had my car serviced at Brandon Volkswagen last week and was extremely happy with my visit. Veron L was very knowledgeable and took the time out to explain what needed to be fixed and didn't make me feel pressured like some other places I have been to in the past. Thank you Veron! I will be back again!
I bought a VW Tiguan a few months ago from MJ, and my experience was nothing short of fantastic. I had been to Toyota and Honda looking for an SUV, but they wanted to sell me under-equipped vehicles for the same price as a mid-trim Tiguan. I ended up going with the Tiguan because it had the most value for my money, but also because they got me just what I wanted, and didn't try to upsale me into a more expensive vehicle. MJ and Mr. Trusty made sure that I got taken care of, which isn't normally the case ...
MJ was an excellent salesman. He even went to Ocala the next day to have the cosigner sign the paperwork for the deal. Extremely courteous, and one of the most professional salesman I have encountered
Ask for Nick in sales. No haggling and low price! Very happy with our 2019 Atlas.
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